Terms and Conditions for Digital Downloads
Once your order is confirmed and payment is complete, we’ll send you an email with a download link for your artwork within 48 hours. The default dimension for our digital downloads is a 5:7 aspect ratio. If you need a specific aspect ratio, please let us know by entering your preferred dimensions in the "Order Special Instructions" box on the cart page before you check out.
For any questions about compatibility or to ensure your preferred dimensions work seamlessly with the design, feel free to drop us a line at hello.pitcherandco@gmail.com or use the online chat in the corner of the website before placing your order.
All digital download files we provide are high-quality and suitable for printing up to A0 size at 300 dpi resolution. Your digital download will be provided in PNG format. Unfortunately, we can’t accommodate requests for other file formats, such as PDF or Photoshop.
Please note that all digital download sales are final, and we’re unable to offer refunds on these purchases. Thank you for your understanding!